Terms and Conditions

Provider and Participant
1. Participant is the private or business party who books a hunting trip (see below, Article 2) with Provider.
Hunting trips
1. Provider organises hunting trips. Hunting is done in an organised way at a location in the Netherlands or abroad for one or more days. In this context, Provider shall in any case arrange the accommodations and the hunting trip(s). For each organised hunting trip, Provider shall explicitly specify which services, such as excursions, meals and transfers, are included in the trip price.
2. Provider is responsible for the execution of said hunting trip, but in practice may cooperate with third (local) party.
3. Participants in hunting trips are responsible for their own transportation to and from the starting location of the hunting trip. This also applies to the transport of their belongings, such as weapons and ammunition. Depending on the type of journey, this may be the nearest airport or other assembly point, or the accommodation location itself. The starting location will be communicated in advance when booking the trip. Participants will also receive appropriate travel advice.
4. Part of the hunting trip is always one or more hunting excursions. Participants will have the opportunity to hunt for wild game. Participant is aware that Provider cannot guarantee the presence of specific wild game during the hunting excursion(s). Provider is therefore not bound by any obligation of result.
5. It is a generally known fact that hunting can involve austere conditions, whether or not it is dictated by nature and the weather. Participants must therefore always take into account the lack of comfort on hunting trips.
Scope of terms and conditions
1. These General Terms and Conditions apply to all services offered by Provider as part of its organised hunting trips.
2. Deviation from these General Terms and Conditions is only possible if Provider has agreed to this in writing.
3. Not only Provider, but also the persons who Provider involves in the performance of the agreement concluded with Participant may rely on these General Terms and Conditions.
Booking
1. By making a booking for a hunting trip, an agreement is concluded between Participant and Provider. After making a booking, Participant will receive a booking confirmation. This is the contract between Participant and Provider. This document is proof of the existence and content of the agreement. This agreement is hereinafter also referred to as the travel agreement.
2. Participant is obliged to inform Provider correctly and fully when making the booking. Provider may cancel the travel agreement if Participant does not adhere to this requirement. In such case, Provider shall refund to Participant the trip price paid, minus any costs already incurred by Provider.
3. Each booking shall only apply to those Participants listed in the booking confirmation sent by Provider. Taking part in a hunting trip or occupying the accommodation offered with more or different persons than stated in the booking confirmation is not permitted.
Other costs
It is not uncommon for additional costs to be incurred at the hunting trip destination, for example costs related to the shooting of wild game, refreshments on site or an unplanned extra excursion. Costs are only included in the trip price insofar as they are specified in the written travel agreement. If certain costs are not included in the trip price, Participant must pay these costs directly to Provider or to a third party on location.
Cancellation by Provider
1. If the minimum required group size for the hunting trip is not reached, whether or not due to cancellations by participants, Provider shall be entitled to cancel the hunting trip. Provider shall inform Participant of this in a timely manner and in writing (including by electronic communication).
2. In the case of a hunting trip lasting more than six days, Provider may cancel up to 20 days before the (planned) departure date. In the case of a hunting trip lasting two to six days, Provider may cancel up to seven days before the (planned) departure date. In the case of a hunting trip lasting less than two days, Provider may cancel up to 48 hours prior to the (planned) departure date.
3. If Provider must cancel the trip for the reason stated in paragraph 1, Provider will refund the trip price already paid within 14 days after notification of cancellation. Participant cannot claim any compensation of damages in this regard.
4. In the event of unavoidable and exceptional circumstances at the destination such as a war, pandemic or natural disaster, Provider can also cancel the hunting trip provided that Provider has informed Participant in writing (including by electronic communication) before the (planned) departure date of the hunting trip. In such case, all amounts paid for the hunting trip will be refunded in full, but Participant may not make any claim to compensation of damages.
5. If Provider cancels for reasons other than those mentioned in paragraphs 1 and 4, Provider will first offer Participant an equivalent replacement hunting trip. Participant is entitled not to accept this offer. In such case, Provider shall reimburse the trip price already paid no later than within fourteen days after notification of the cancellation.
Game meat
1. Ownership of the wild game shot (meat, pelt) shall not transfer to Participant unless otherwise agreed.

Cancellation by Participant

Before the (planned) departure date of the hunting trip, Participant has the right to cancel the travel agreement without giving reasons. Participant shall inform Provider of this in good time and in writing (including by electronic communication).

After cancellation, Participant is entitled to a refund of any amounts already paid by him minus a cancellation fee for Provider. This fee is calculated as follows:

Days until departure	Percentage of the trip price
Up to 42 days	15% cancellation fee
42 to 21 days	30% cancellation fee
21 to 14 days	50% cancellation fee
14 to 5 days	75% cancellation fee
5 days to (after) departure day	90% cancellation fee

In the case of participation in a hunting trip organised especially for Participant(s), i.e. a hunting trip that is not also offered to third parties via Provider’s website, a different cancellation fee may be charged in the event of cancellation of the hunting trip. The amount of the cancellation fee depends on the costs already incurred or still to be incurred by Provider for the hunting trip. If these costs exceed the percentages stated in paragraph 2, Provider shall be entitled to charge the actual costs incurred.
If Participant has booked for several participants in one booking, then in case of cancellation, the cancellation fee will be charged pro rata. In this regard, it does not matter whether only one or several participants in that booking cancel. The following example illustrates the operation of this provision:There are two participants on one booking. One of the two participants cancels. The cancellation fee referred to in paragraph 2 or 3 shall then be calculated on half of the trip price.
If unavoidable and exceptional circumstances arise at the destination or in its immediate vicinity, such as a war, pandemic or natural disaster, which have a significant impact on conducting the hunting trip, Participant shall have the right to cancel the hunting trip before the (planned) departure date without paying a cancellation fee. In such case, all amounts paid for the hunting trip will be refunded in full, but Participant may not make any claim to compensation of damages.

Changes
1. After the concluding the travel agreement, Provider is entitled to change the content of the travel agreement insofar as this is necessary in the interests of its business operations, the continuation of the hunting trip or the interests of Participants.
2. Insofar as Provider makes changes that do not fundamentally alter the purpose and character of the hunting trip (i.e. a minor, non-intrusive change), Participant is not entitled to cancel the trip free of charge. The Provider shall inform Participant of the change in a timely manner and in writing (including by electronic communication).
3. If Provider wishes to make one or more substantial changes to the travel agreement, Provider will inform Participant in good time, and in any event prior to the commencement of the travel, in writing (including by electronic communication). Participant then has the choice within the set period of agreeing to the proposed changes or cancelling the hunting trip. This choice must be made in writing (including by electronic communication).
4. If Participant does not make a choice between accepting the change(s) or cancelling the hunting trip within the set period, Participant will be deemed as having agreed to the change(s) and any related costs. With this, the possibility of cancelling free of charge shall lapse.
5. If Participant chooses to cancel, no cancellation fee will be charged for this. All sums already paid by Participant shall be refunded by Provider within fourteen days of receipt of a written request for cancellation.
  6. If, after a change, the quality of the hunting trip objectively decreases, Participant shall be entitled to a reduction in the price of the trip. This refers to a reduction in the length of the trip, lower quality accommodation or fewer hunting excursions than included in the original travel agreement.
Transferability
1. Up to a maximum of 7 days before the (planned) departure date, Participant can transfer their rights and obligations under the travel agreement to a third party, provided that this third party meets the requirements for participation in the hunting trip, such as having certain (hunting) qualifications, travel documents or certain physical requirements.
2. Provider shall be informed by Participant in writing of the desired transfer in good time, i.e. no later than 7 days prior to the (planned) departure date, at the same time as all the personal data and documents of the third party concerned required by Provider are sent. Participant must in any case submit all information which they themself have provided to Provider to the relevant third party as well.
3. The Provider is permitted to charge an administration fee and amendment fee to Participant in the case of a transfer.
4. The third party who intends to replace Participant is also (jointly and severally) responsible for any (payment) obligations still to be fulfilled in connection with the hunting trip, including the administration and amendment fees referred to in paragraph 3 and any outstanding trip price.
Liability of Provider
1. If Participant suffers damage due to an attributable failure in the performance of one or more obligations incumbent on Provider and Provider has not offered a suitable solution after having been informed of this, Provider shall be liable for the damages suffered by Participant as a result.
2. If Participant has not informed Provider in good time of a attributable shortcoming detected by them before or during the hunting trip, or if Participant has not given Provider a reasonable period of time to find a suitable solution, Provider will not be liable for any damages suffered by Participant.
3. Insofar as there are no personal injuries on the part of Participant or damage caused by their own deliberate or reckless action, Provider shall only be liable for an amount of up to three times the trip price.
4. If there are several Participants on one booking, the exoneration in paragraph 3 shall apply pro rata. The following example illustrates the operation of this provision:
  There are two participants on one booking. One of the two participants suffers damage to his property due to an attributable shortcoming on the part of Provider and there is no intent or recklessness on the part of Provider. Provider’s liability in this case shall be limited to a maximum of three times half of the entire trip price.
5. Provider is not liable for any acts or omissions by other travellers or third parties, other than assisting persons engaged by Provider, that result in damage to Participant. In particular, Provider shall not be liable for damage caused by weapons.
6. Provider shall not be liable for damages caused by unavoidable and extraordinary circumstances such as war, pandemics or natural disasters.
7. The Provider shall not be liable for the fact that Participant did not shoot or was unable to shoot any wild game during hunting excursions.
8. Provider shall not be liable for any damages suffered by Participant (including fines and levies) when importing wild game trophies.
9. Damages caused by the fact that Participant was not adequately informed or prepared for the hunting trip, see also Art. 12 below, shall be at Participant’s own expense and risk.
Liability of Participant
1. Participant must behave correctly and carefully during the hunting trip and the hunting excursions and other activities (in the broadest sense of the word) that are part of the hunting trip. The accommodations shall be used and left behind by Participant with due care. During excursions, Participant must follow the instructions of the (local) trip guide and must observe generally known safety standards as well as specific safety standards and rules (of conduct) for hunting.
2. Participant shall be liable for all damages they cause to third parties and their property, such as fellow travellers, accommodation providers and local trip guides. This also applies to costs incurred by these third parties as a result of an act or omission on the part of Participant.
3. If Participant causes or threatens to cause damage, does not comply with the house rules of Provider or a third party involved, causes inconvenience to fellow travellers or other third parties, Provider reserves the right to deny Participant access to the accommodations and/or hunting excursions for the remainder of the hunting trip and to recover any damages from Participant. Provider may even cancel the travel agreement in the event of serious wrongful conduct, without entitlement to a full or partial refund.
Participant’s own responsibility
1. Participant must ensure themself that they have valid travel documents, including any visas, in view of the destination of the hunting trip. The costs of any visas is always excluded from the agreed trip price.
2. Participant shall ensure for themself that they have valid hunting documents as well as permitted hunting attributes and other materials. The costs of any local hunting documents are always excluded from the agreed price, unless Provider indicates otherwise in writing.
3. Participant shall ensure for themself that they have the necessary insurance coverage for the hunting trip. The Provider strongly recommends taking out adequate travel (luggage), accident, health and cancellation insurance. The costs of such insurance are always excluded from the agreed travel price.
4. Participant shall ascertain for themself whether any health advisories apply to the destination of the hunting trip. Where necessary, Participant shall undertake to take preventive measures themself. The costs of such measures, such as vaccinations, are always excluded from the agreed trip price.
5. Participant is responsible for being on time at the start location of the hunting trip.
  5.1 If Participant does not meet one or more requirements that apply to/at the destination of the hunting trip, and therefore cannot take part in the hunting trip, Participant shall not be entitled to a (partial) refund of the trip price.
COVID-19
1. If Participant cannot participate in the hunting trip because of COVID-19 symptoms (including a positive test result) or (mandatory/recommended) quarantine, they shall be entitled to cancel this trip. Participant must then cancel in accordance with Article 7, paragraph 1. Provider shall then be entitled to charge a cancellation fee in accordance with Art. 5 7 paragraph 2 or 3.
2. If there is an outbreak of COVID-19 at the destination, which is in any event the case if the destination is located in an orange or red zone according to the Ministry of Foreign Affairs (or at least an official government body), Provider can cancel the hunting trip, provided Provider has informed Participant in writing (including by electronic communication) before the start of the hunting trip. In such case, all amounts paid for the hunting trip will be refunded in full, but Participant may not make any claim to compensation of damages. If the destination is in a yellow zone according to the Ministry of Foreign Affairs (or at least an official government body), Participant has the right to cancel the trip in accordance with the regulations for cancellations in Article 7.
Privacy
Provider considers it important to protect personal data. In its privacy statement, Provider explains how it handles information about identified or identifiable natural persons, as referred to in the General Data Protection Regulation (GDPR). This privacy statement can be consulted on the website of Provider and is deemed to have been read by Participant before making a booking.
Disputes
1. Participant shall inform Provider without delay if they are not satisfied with one or more aspects of the hunting trip. Participant shall inform Provider’s representative on site of their dissatisfaction and shall also inform Provider in writing (including by electronic means) as soon as possible.
2. If possible, Provider shall try to reach a suitable solution as soon as possible in order to remove the dissatisfaction of Participant, unless this is impossible or involves disproportionate costs.
3. If Participant is (still) not satisfied with the hunting trip after their return, they can submit a written complaint through the known communication channels of a Provider. Provider shall then still attempt to find a solution.
4. WIf Provider cannot reach a solution with Participant, Participant shall be free to initiate proceedings before the Zeeland-West Brabant District Court. This court is competent to hear disputes between Provider and Participant. This agreement and disputes between Provider and Participant are subject to Dutch law.
5. If Participant wishes to bring a claim against Provider, they must inform Provider in writing (including by electronic communication) within two years after they became aware or should have become aware of the fact that they had suffered damage due to an act or omission by Provider or by an assisting person engaged by Provider, on pain of the expiry of their claim(s).